Problem Description:
A customer in St. Augustine contacted Gdoing regarding their Whirlpool range, where the broiler burner stopped working despite the igniter functioning properly. This issue caused inconvenience as the broiler was not operating, affecting the customer’s cooking experience.
Solution:
After a thorough diagnostic assessment, the technician determined that the problem was with the gas valve, which was preventing the broiler burner from igniting properly.
Gas Valve Replacement:
The faulty gas valve was replaced with a new, fully functional one, restoring the broiler burner’s operation and ensuring the range worked as intended.
Time Spent: 1 hour.
