Problem Description:
A customer in St. Augustine reached out to Gdoing after noticing that their Viking oven’s light stayed on continuously, and the oven took an unusually long time to heat up. Upon inspection, it was found that the oven door hinges were damaged, preventing the door from closing properly. This issue was causing the oven to lose heat, resulting in longer preheat times and the light staying on.
Solution:
Our technician arrived promptly and identified the cause of the problem: the damaged oven door hinges. The technician replaced the faulty hinges with new ones, ensuring that the oven door would close securely. This resolved the issue with the oven light and restored normal heating times.
Time Spent: 1 hour.
