Problem Description:
A customer in St. Augustine reported that their oven either didn’t heat up at all or took an unusually long time to preheat. This was affecting the kitchen’s ability to cook meals efficiently and required quick resolution.
Solution:
Upon inspection, it was discovered that the wire connectors at the bake element had melted, which was preventing the oven from heating properly. To address the issue, the melted connectors were replaced, and the bake element was upgraded with new, more durable wire connectors. After the replacement, the oven resumed normal operation, heating up efficiently and preheating within the expected time frame.
Time Spent: 1 hour.
